FAQs

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

We accept cash in USD or Tanzanian Shillings, mobile money, and in some cases card payments (please request in advance). A small deposit may be required to confirm your booking.

Yes! Many guests choose to combine Materuni Waterfalls with Kikuletwa Hot Springs for a full-day adventure. We can customize your itinerary based on your time and interests.

Prices vary by trip, but generally include:

• Private transport with driver/guide

• Entry fees to attractions

• Bottled water

• Activities listed in the itinerary

Some trips also include lunch or snacks (specified in the tour details).

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Yes. All our day trips can be arranged as private tours for individuals, couples, or families, as well as small groups. Private tours give you more flexibility and personal attention.

You can book directly through our website’s contact form, WhatsApp us at +255-658-903-800, or email info@oasisride.com . We recommend booking in advance to secure your preferred date and time.

You must call 48 hours before your scheduled tour for a full refund. Within 48 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Our night food tours are guided and designed for safety. We take you to trusted spots and stay with you throughout the experience.

Absolutely. We offer 24/7 airport transfers between JRO and Moshi/Arusha. Just share your flight details and we’ll be there waiting with a name sign.

We recommend:

• Comfortable shoes for walking

• Sunscreen and a hat

• Swimwear (for waterfalls or hot springs)

• A camera for photos

• Cash for souvenirs or extra snacks

Most tours operate rain or shine. In extreme conditions, we may adjust the timing or offer an alternative activity for safety.

Yes! While we focus on Moshi-based day trips, we can also connect you with our trusted partners for multi-day safaris, Kilimanjaro climbs, or trips to Zanzibar.